Shipping and Refund Policy
Delivery and Refund Policy
Delivery Options
We offer fast and reliable delivery across Grand Cayman to ensure you receive your order as quickly as possible. Once your order is placed and processed, we will schedule for it for next-day delivery.
Delivery Timeframe
– All orders are delivered the next day after being collected from our location.
– All orders placed by 5:00 PM will be delivered the following day.
– Deliveries are available Monday to Friday (excluding public holidays).
Please note that delivery times may be affected by public holidays, weather conditions, or unforeseen delays.
Delivery Rates (KYD)
Delivery Area Rate (KYD)
George Town (GT) $6.00
Industrial Park (IND) $6.00
Seven Mile Beach (SMB) $8.00
South Sound (STH SND) $8.00
Newlands (NEW) $15.00
West Bay (WB) $13.00
Pick-Up Option
Customers who prefer to collect their order can choose to have it held at the Sprint Office (Cayman Center) for a fee of $6.00 KYD. This ensures your package is securely stored and ready for pick-up at your convenience.
Additional Information
– A valid phone number and delivery address is required at checkout.
– If you are unavailable at the time of delivery, the courier will attempt to contact you to arrange alternative time.-Deliveries are available Monday to Friday (excluding public holidays)
For any questions regarding your order, please contact us at +1 (345-923-3301 or [email protected]
Refund Policy
We offer a 24-hours return policy*, meaning you have 1 day after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at [email protected] If your return is accepted, we will contact you to arrange the collection of the returned item.
For any return inquiries, you can always reach us at [email protected] or call +1(345) 923- 3301.
Please note: All items delivered to Cayman Brac are final sale.
Refund Policy
We have a 1-day return policy*, which means you have 1 day after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected] If your return is accepted, we will contact you to arrange the collection of the returned item.
You can always contact us with any return questions at email or call +1(345) 927-3301.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, refunds will be issued as store credit only—*NO CASH* refunds will be provided.
Contact Information
Discipline Ltd.
Grand Cayman, Cayman Islands Phone: +1 (345) 923-3301
Email: [email protected] or Website: www.discipline.ky